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“Designers and social engineers don’t have to become unambitious bureaucrats scared of innovating, but perhaps they could practice innovation in a different key. The goal of their interventions - in both products and policies - should be not just to provide answers but also to make it easier to pose new questions.” 

Evgeny Morozov, E. in To Save Everything, Click Here: The Folly of Technological Solutionism, 2013